Safeguarding your privacy and the security of your personal information is important to us. Please take a few minutes to read the following policy so that you understand how we treat your personal information. As we continuously improve and expand our services, this policy might change. So please check it out periodically. If you have questions about our policy, please click on our customer feedback page to contact us via our electronic feedback form.
How we collect information about you. We collect information in three ways:
- We collect information that our customers supply to us.
- We collect information from emails and other contacts sent to us by our customers and users of our website.
- We collect information electronically on all users of our website, including customers, by means of cookies.
What Personal Information We Collect From Our Users.
When you arrive at our restaurant, we use our own data collection for track and trace requirements. There will be an option for us to stay in touch for marketing purposes. This isn’t a mandatory requirement.
When you place a takeaway order with us by telephone or means other than the Deliveroo ordering service, you may be required to provide us with your full legal name, full street address including city, postal code, and telephone number.
We do not establish or maintain registrations for any child whom we know to be under the age of 18. We do not solicit or knowingly collect personally identifiable information from children under the age of 18. If we discover that we have received personally identifiable information from an individual who indicates that he or she is, or whom we otherwise have reason to believe is, under the age of 18, we will delete such information from our systems.
We collect additional information about how you use our website and service. If you contact us by letter, phone, or email through the contact information on our website, we will collect your sender information and may collect the other information you voluntarily disclose to us.
How We Store The Information We Collect
We store the information you provide to us and the information we collect electronically in our secure Mailchimp Account. Access to our account is extremely secure.
We may also use the information to contact you concerning your level of satisfaction with our products and services, to verify incomplete orders, rectify problems or delays with your order or otherwise communicate with you concerning your transactions with us.
We may provide your personal information to our restaurant affiliates and franchisees to enable us to better serve you. We also aggregate information about how our website is used (without specific identification to any user) to be able to improve our service and make it more responsive to our customers’ preferences. We also make such aggregate information (without identification to any specific individual) available to our restaurant affiliates and other affiliates to obtain information about products, services, offers and notices which we believe will be useful and informative to our website users.
Promotions And Prizes
We search for merchants who sponsor promotions, offer prizes (Contests), give our customers great discounts or make available other valuable offers that we believe may be of interest to our customers. When we find such merchants, we may provide to them the means via our website, mail, or email to contact you about their offers. However, if you have opted not to receive e-mails or other communications from us (See “You can control how information about you is used” below), will not provide your e-mail address, mailing address or other data or information to any third party for promotional or other commercial purposes, except with your prior consent.
You Can Control How Information About You Is Used
You can also limit our communications directly to you. If do not want to receive emails from us telling you about great Deals or Discounts, Contests or other promotional offers in the future, please unsubscribe when you get an email. The link will be at the bottom of the communication.
Our Policies May Change
Please Contact Us With Any Questions Or Comments
We want you to enjoy your Olive Branch experience. If you have any questions or believe that a violation of this policy may have occurred, please let us know.